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Who is Working Solutions?

Provides work-from-home opportunities to folks across the United States and Canada. Launched in 1996 when the Internet did not have Google, YouTube or Facebook, this private, woman-owned company began as an idea that sparked the work-from-home  movement, and ultimately, the gig economy.


Average rating: ⭐⭐⭐

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Reviews About Working Solutions

Great Training but Not so Great Job.

Things went well during training. Not having full knowledge of hotels made the job difficult

Things went well during training. Not having full knowledge of hotels made the job difficult

⭐⭐⭐

Glassdoor

Things went well during training. Not having full knowledge of hotels made the job difficult

Things went well during training. Not having full knowledge of hotels made the job difficult

Things went well during training. Not having full knowledge of hotels made the job difficult

⭐⭐⭐

Glassdoor

Great Support and Flexibility. Flexible hours, great product support.

Things went well during training. Not having full knowledge of hotels made the job difficult

Low pay, long hours waiting to hear from manager to respond to customer, who becomes very agitated.

⭐⭐⭐⭐

Glassdoor

Low pay, long hours waiting to hear from manager to respond to customer, who becomes very agitated.

Low pay, long hours waiting to hear from manager to respond to customer, who becomes very agitated.

Low pay, long hours waiting to hear from manager to respond to customer, who becomes very agitated.

⭐⭐

Glassdoor

This company offers different companies to work for and you can work for more than one company.

Low pay, long hours waiting to hear from manager to respond to customer, who becomes very agitated.

You don't usually get 40 hrs. There is a min in each companies contract but it is usually low min.

⭐⭐⭐⭐

Glassdoor

You don't usually get 40 hrs. There is a min in each companies contract but it is usually low min.

Low pay, long hours waiting to hear from manager to respond to customer, who becomes very agitated.

You don't usually get 40 hrs. There is a min in each companies contract but it is usually low min.

⭐⭐

Glassdoor

Good employer but not enough hours.

Can set your own schedule. Multiple contract opportunities. Helping capable customers is rewarding.

They are patient and helpful and hands off. Good training and relatively easy work.

⭐⭐⭐

Glassdoor

They are patient and helpful and hands off. Good training and relatively easy work.

Can set your own schedule. Multiple contract opportunities. Helping capable customers is rewarding.

They are patient and helpful and hands off. Good training and relatively easy work.

⭐⭐⭐⭐⭐

Glassdoor

Can set your own schedule. Multiple contract opportunities. Helping capable customers is rewarding.

Can set your own schedule. Multiple contract opportunities. Helping capable customers is rewarding.

Can set your own schedule. Multiple contract opportunities. Helping capable customers is rewarding.

⭐⭐⭐⭐⭐

Glassdoor

Constant tech changes requires logging in an hour in advance on your own time.

Constant tech changes requires logging in an hour in advance on your own time.

Can set your own schedule. Multiple contract opportunities. Helping capable customers is rewarding.

⭐⭐

Glassdoor

You are expected to meet metrics that can be unreachable.

Constant tech changes requires logging in an hour in advance on your own time.

You are expected to meet metrics that can be unreachable.

⭐

Glassdoor

Not enough support. Scheduling hours is sporadic.

Constant tech changes requires logging in an hour in advance on your own time.

You are expected to meet metrics that can be unreachable.

⭐

Glassdoor

Ok if you're desperate. Pros: Flexible hours when you can get them. Cons: No benefits.

If their tech goes down, you are expected to drop hours every 15 mins until their tech comes back up

If their tech goes down, you are expected to drop hours every 15 mins until their tech comes back up

⭐⭐

Glassdoor

If their tech goes down, you are expected to drop hours every 15 mins until their tech comes back up

If their tech goes down, you are expected to drop hours every 15 mins until their tech comes back up

If their tech goes down, you are expected to drop hours every 15 mins until their tech comes back up

⭐⭐

Glassdoor

Impossible to guess how much you'll be paid.

If their tech goes down, you are expected to drop hours every 15 mins until their tech comes back up

Monitored by AI that reduces pay if you'd don't talk often enough.

⭐

Glassdoor

Monitored by AI that reduces pay if you'd don't talk often enough.

Comparable to most CSR jobs, but the lack of support makes it stressful.

Monitored by AI that reduces pay if you'd don't talk often enough.

⭐

Glassdoor

QA people inaccurately critique your calls and you have no recourse.

Comparable to most CSR jobs, but the lack of support makes it stressful.

Comparable to most CSR jobs, but the lack of support makes it stressful.

⭐

Glassdoor

Comparable to most CSR jobs, but the lack of support makes it stressful.

Comparable to most CSR jobs, but the lack of support makes it stressful.

Comparable to most CSR jobs, but the lack of support makes it stressful.

⭐⭐

Indeed

As a CSR, you get paid even when you're not on a call.

Most training comes with a stipend, which is unusual for this type of work.

It's ok, but track your time because they will short you.

⭐⭐⭐⭐⭐

Indeed

It's ok, but track your time because they will short you.

Most training comes with a stipend, which is unusual for this type of work.

It's ok, but track your time because they will short you.

⭐⭐⭐

Indeed

Most training comes with a stipend, which is unusual for this type of work.

Most training comes with a stipend, which is unusual for this type of work.

Training doesn't allow for questions until the end of the class, you'll be waiting hours after class

⭐⭐⭐⭐⭐

Indeed

Training doesn't allow for questions until the end of the class, you'll be waiting hours after class

Training doesn't allow for questions until the end of the class, you'll be waiting hours after class

Training doesn't allow for questions until the end of the class, you'll be waiting hours after class

⭐⭐

Indeed

enerally positive but there are some people in supervisory roles that shouldn't be.

Training doesn't allow for questions until the end of the class, you'll be waiting hours after class

Unfortunately, they only pay by the talk minute so there are regular discrepancies with pay

⭐⭐⭐

Indeed

Unfortunately, they only pay by the talk minute so there are regular discrepancies with pay

Training doesn't allow for questions until the end of the class, you'll be waiting hours after class

Unfortunately, they only pay by the talk minute so there are regular discrepancies with pay

⭐⭐

Glassdoor

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